Privacy Policy

At Colour Me Curious Creations, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and safeguard your information when you visit our website or make a purchase. By using our website, you agree to the collection and use of information as described in this policy.

1. Information We Collect

• Personal Information: When you place an order, create an account, sign up for our newsletter, or contact us, we may collect personal details such as your name, email address, phone number, billing and shipping addresses, and payment information.

• Non-Personal Information: We also collect non-personal information automatically when you interact with our website, including your IP address, browser type, device information, and browsing behavior. This helps us enhance our website and provide a better user experience.

2. How We Use Your Information

• Order Processing: We use your personal information to process orders, complete transactions, and arrange delivery.

• Customer Support: Your information helps us respond to inquiries, handle returns or exchanges, and improve our customer service.

• Marketing and Updates: With your consent, we may use your email address to send newsletters, special offers, and updates about new products. You may opt out at any time by clicking the “unsubscribe” link in our emails.

• Website Improvement: We analyse non-personal information to better understand user preferences, improve website functionality, and troubleshoot technical issues.

3. Sharing Your Information

• Third-Party Service Providers: We may share your information with trusted third-party providers, such as payment processors, shipping partners, and IT support, solely to perform services on our behalf.

• Legal Obligations: We may disclose your information if required by law or if we believe such action is necessary to protect our rights, comply with legal proceedings, or ensure the safety of users.

• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity, subject to the same privacy protections.

4. Cookies and Tracking Technologies

• Our website uses cookies and similar technologies to enhance your browsing experience, track user activity, and understand visitor interactions. Cookies are small data files stored on your device. You may modify your browser settings to refuse cookies; however, some website features may not function properly without them.

5. Data Security

• We take your privacy seriously and use secure methods to store and protect your personal information. Our website employs SSL (Secure Socket Layer) encryption to ensure that your payment details and personal information remain secure. Although we strive to use commercially acceptable means to protect your data, please note that no method of transmission over the internet is 100% secure.

6. Retention of Data

• We retain your personal information only as long as necessary for the purposes outlined in this policy, including fulfilling orders, complying with legal obligations, and resolving disputes. Non-personal data may be retained indefinitely for analytics and reporting purposes.

7. Your Rights and Choices

• Access and Correction: You have the right to access and correct any personal information we hold about you. To update or delete your information, please contact us at sales@colourmecuriouscreations.com.

• Opting Out of Marketing Communications: You can unsubscribe from our emails at any time by following the link provided in each message. Alternatively, contact us to remove your email from our marketing list.

• Data Deletion: You may request that we delete your personal information from our records, subject to any legal retention requirements.

8. Children’s Privacy

• Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us, and we will promptly delete it.

9. Third-Party Links

• Our website may contain links to third-party websites. This Privacy Policy does not apply to those sites, and we are not responsible for the privacy practices of any third party. We recommend reviewing the privacy policies of external websites before providing any personal information.

10. Changes to This Privacy Policy

• We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and the “Last Updated” date will be modified accordingly. We encourage you to review this policy whenever you use our website.

11. Contact Us

• If you have any questions, concerns, or requests regarding your privacy or this policy, please contact us at:

  • Email: sales@colourmecuriouscreations.com

  • Phone: 18683261493

Last updated November 8, 2024