At Colour Me Curious Creations, we are committed to ensuring that your order reaches you safely and as quickly as possible. Here is everything you need to know about our shipping and delivery process:
1. Shipping Options and Costs
Standard Shipping: Available for all orders. Delivery times may vary depending on location but typically range from 3-7 business days.
Express Shipping: Need it faster? We offer express shipping for an additional fee. Express orders usually arrive within 2-5 business days.
Shipping Costs: Shipping costs are calculated at checkout based on the weight of your order and the payment option you choose. We work hard to keep our rates affordable!
2. International Shipping
We currently do not ship physical products internationally.
3. Order Processing Time
Orders are typically processed within 1-3 business days. During high-demand periods (such as holidays or sales), processing may take a little longer. We will keep you updated if there is any delay.
Once processed, you will receive an email with tracking information so you can follow your order every step of the way.
4. Order Tracking
Once your order has shipped, we will send you a tracking number via email. You can use this number to check the status of your delivery. Just follow the link in the email, or enter your tracking number on the shipping provider’s website.
Haven’t received your tracking info? Please check your spam or promotions folder, or contact us if you need further assistance.
5. Delivery Times
Deliveries: Expected within 3-4 business days after shipping, depending on your location.
Please note that estimated delivery times may vary due to factors outside our control, such as weather or freight provider delays.
6. Missed or Delayed Deliveries
If your order has not arrived within the estimated delivery time, please reach out to us, and we will do our best to assist you.
We will work closely with our shipping partners to resolve any issues and ensure your order gets to you as soon as possible.
7. Refunds and Returns
For information on returns or exchanges, please refer to our Refunds and Returns page. We want you to be completely happy with your purchase, so do not hesitate to reach out if there are any issues.